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Billing and subscriptions

ChoreHero uses household-scoped billing. The plan applies to the family, not to one individual child profile.

Current plan shape​

The repo currently documents three plan tiers:

PlanSummary
FreeDefault starting plan for a household
PlusPaid plan with more automation, access, and proof-related features
ProHighest tier with the broadest entitlement set and larger limits

The current feature matrix also documents monthly and yearly offers for paid tiers, with yearly pricing positioned at roughly 2 months free.

Where to manage billing​

Start from the parent-facing app:

  1. Open app.chorehero.cloud/login
  2. Go to Parent Dashboard > Settings > Account
  3. Use the available billing or customer-portal actions from there

ChoreHero uses Stripe-backed billing workflows for checkout and subscription management.

What can change when a plan changes​

Some features are tied to the active household plan or subscription status. That can affect:

  • AI-assisted parent workflows
  • proof uploads
  • child quick login and device approvals
  • announcements
  • push notifications
  • integrations
  • feature limits such as children, active chores, or rewards

If a capability disappears after cancellation, downgrade, expiration, or a billing issue, review the current plan state first.

Trial and renewal expectations​

The current internal feature matrix documents:

  • no trial on Free
  • 14-day trial behavior on Plus
  • 14-day trial behavior on Pro

If your product policy changes, update both this article and the internal feature matrix in the same pull request.

Billing issue checklist​

Use this short checklist before escalating:

  • confirm you are signed in to the correct household
  • open Settings > Account
  • confirm whether the plan is active, trialing, canceled, inactive, or past due
  • note which feature changed behavior
  • compare the issue against Troubleshooting

Important note for docs maintainers​

This article should stay aligned with:

  • docs/FEATURE_MATRIX.md
  • src/functions/_shared/billing.js
  • src/lib/entitlements.js